Grade Disputes and Grievances
What is a Grievance?
A grievance is an allegation of an unauthorized or unjustified act or decision by a of the faculty or staff or an administrative officer (hereafter referred to as university employee(s), that in any way adversely affects the status, rights or privileges of a student.
What is a Grade Dispute?
There is a presumption that grades assigned are correct. It is the responsibility of anyone appealing an assigned grade to demonstrate otherwise (EO 1037).
We encourage you to contact the University Ombudsperson with questions or concerns related to a grievance or dispute. The Ombudsperson is a neutral, confidential, and impartial resource accessible to students, faculty, and staff.
For more information, please visit: http://www.sjsu.edu/ombudsperson/